Shipping and Delivery
Shipping Policy
We offer shipping options to help you with getting products you purchase from us at our website at outputenvy.com (“Website“).
When we ship
We aim to ship all orders the next business day but please allow up to 5 working days for your order to be processed for shipping. Please note during peak periods, order processing time may take longer.
Our shipping options
We ship within New Zealand. While we ship to most cities, there may be some exceptions and we may not be able to ship to all rural areas. Please email us at info@outputenvy.com if you would like to check.
Delivery to urban areas can take up to 10 days and rural areas up to 14 days from the date we ship your item. Please note, delivery times may vary in peak periods.
Our shipping options are set out in the table below. Prices vary depending on the weight/size of the item we are shipping and your delivery location.
| Region | Product type / weight | Shipping charge (incl GST) |
|---|---|---|
|
North Island |
0 – 5 kilograms |
(tbd) |
|
5 – 15 kilograms |
(tbd) |
|
|
15 + kilograms |
(tbd) |
|
|
South Island |
0 – 5 kilograms |
(tbd) |
|
5 – 15 kilograms |
(tbd) |
|
|
15 + kilograms |
(tbd) |
Extra charges may also apply for multiple items or if you have special handling requirements (for example, weight or size requirements). Delivery costs will be calculated and displayed at checkout, or we will contact you to discuss.
